At the insurance brokerage company, we always strive to make your life easier and provide you with greater comfort. We work hard to deliver the highest level of insurance brokerage services, and therefore we welcome any problem or complaint you may have.
We Work For
Upon receiving the complaint, we will contact you to discuss it, explain the time required for investigation, and inform you of the final result.
Clients have the right to contact the Financial Regulatory Authority (FRA) directly via info@fra.gov.eg, provided that all required insurance documents are available.
To review the Customer Protection Guide issued by the Financial Regulatory Authority, please follow the link below:
https://fra.gov.eg/wp-content/uploads/05/2021/guide1.pdf
